Water and sewer authority, water and sewer.Greene County.1 person from Greeneville Water at the conference.
This page is built from one public record: the Annual Information Report that every publicly owned water, sewer
and gas system in Tennessee files with the Comptroller's Board of Utility Regulation, published as filed on
September 29, 2026. Greeneville Water's is dated June 29, 2026. It is what a customer, a reporter or a bond analyst
can already see about Greeneville Water, set beside the 459 other systems that file the same form.
The question the booth is asking is whether they can see it in a form they can use.
ADA Title II deadline: April 26, 2028. The Department of Justice rule gives public entities with a total population of 50,000 or more until April 26, 2027
to bring web content and dashboards to WCAG 2.1 AA, and every other public entity, including every special district
government, until April 26, 2028. The Commission serves the Town of Greeneville, Census 2020 population 15,479. Counted with the town it is under 50,000; counted as a special district it has the same date.
Customers served
Active accounts as Greeneville Water reported them in its Annual Information Report to the Tennessee Comptroller's
Board of Utility Regulation, filed June 29, 2026. Every publicly owned water, sewer and gas system in Tennessee files
the same form once a year. The Comptroller publishes it as filed and does not audit it.
Water customers10,673
Sewer customers7,476
Rank by water customers57 of 390Tennessee systems filing water; the median system has 2,718
The eight nearest systems by water customers
Warren County Utility District Warren11,448
Alcoa Blount11,090
Tullahoma Utilities Authority Coffee10,826
Greeneville Greene10,673
LaFollette Campbell10,655
Lexington Henderson10,591
Anderson County Water Authority Anderson10,374
Lincoln County Lincoln10,238
Brentwood Williamson10,214
Nearest by water customer count among the 390
systems that reported water service. Bold row is Greeneville Water; a linked name is another utility at the conference.
Counts are each system's own most recent filing, so filing dates differ by a few months.
Water loss against the state's 40% line
The Board of Utility Regulation opens a water loss case on any system whose non-revenue water, the water it
supplied minus the water it sold, is 40% or more by volume. It calculates that from the Annual Information
Report. Greeneville Water filed 2,710.3 million gallons supplied and 2,268.9 million gallons sold for its last fiscal year,
filed June 29, 2026.
Greeneville Water16.3%non-revenue water by volume
Eight nearest by size, median36.3%
Tennessee, median30.0%390 systems reporting
At or above 40%101of 390 systems, as filed
Same eight systems, water loss
Warren County Utility District31.8%
Alcoa34.7%
Tullahoma Utilities Authority19.1%
Greeneville16.3%
LaFollette39.5%
Lexington37.8%
Anderson County Water Authority37.9%
Lincoln County39.7%
Brentwood17.4%
the 40% linescale 0 to 50%
Non-revenue water is leaks, meter error, unbilled and unauthorised use. Water sold includes wholesale sales to
neighbouring systems. A negative
figure means a system filed more water sold than supplied. All figures as filed; the Comptroller does not audit
them. The Board's own water loss review uses the AWWA audit worksheet, which a referred system files separately.
The bill for 5,000 gallons
The same filing asks each system what it bills a residential customer for 1,000, 3,000 and 5,000 gallons in a
month. Greeneville Water's answer, filed June 29, 2026, beside the median of every Tennessee water system that answered
and the eight nearest by size.
Greeneville Water, 5,000 gallons$19.86a month, water only, as filed
Tennessee, median$50.13390 systems answering
Eight nearest by size, median$51.12
Same eight systems, 5,000 gallons
Warren County Utility District$50.45
Alcoa$51.79
Tullahoma Utilities Authority$24.90
Greeneville$19.86
LaFollette$59.86
Lexington$59.57
Anderson County Water Authority$49.00
Lincoln County$59.07
Brentwood$35.18
Monthly water bill by volume, Greeneville Water against the Tennessee median
Gallons
Greeneville Water
Tennessee median
1,000
$12.06
$22.49
3,000
$16.74
$35.56
5,000
$19.86
$50.13
Water charges only, inside-city or standard residential rate as each system chose to report it; sewer and gas
are not in these figures. A few systems that sell only wholesale file a nominal amount, which pulls the state
median down a little. As filed; the Comptroller does not audit it. If Greeneville Water's figure is not what a
customer pays, use the correction form and it will be fixed against your rate schedule.
Years since the last rate study
The filing asks when a third party last studied the rates. Greeneville Water answered 2 years ago.
Of the 459 systems filing, 137 said more than five years and 39 said never.
Under 1 year77
1 year60
2 yearsGreeneville Water45
3 years31
4 years42
5 years28
More than 5137
Never39
The Board recommends a rate study at least every five years and orders one for a system in financial distress. Answers as filed.
Where Greeneville Water sits
Greene County holds most of Greeneville Water's customers. Greene County's government is not at the conference, so it has no page of its own here.
Greene Countylast rate reset 2023county rate 2025: 1.651 at TGFOA from this county
2019202020212022202320242025none Year of the latest certified-rate reset, county rate, TN Comptroller tables 2018 to 2025. Tap a county.
Compare with another system
Nearest by size first, then the other systems in Greene County, then the other utilities at the conference.
Every figure here is public and dated.
If one is wrong, tell me and it is fixed on this page tonight. You will know before I do. This is the free version,
built from public records in a week. The paid version runs on your own ERP data: budget to actual, overtime and
position control, revenue forecasting, as a fixed-price budget dashboard or the full reporting platform. Ask at
booth 59.
Source: Tennessee Comptroller of the Treasury, Board of Utility Regulation, Utility Annual Information Reports
(fiscalfit.cot.tn.gov), every filing as published on September 29, 2026; Greeneville Water's report filed June 29, 2026.
Filings are self-reported and unaudited. ADA dates from the Department of Justice Title II web accessibility rule. Population as stated in the deadline line above. Sound BI, Nashville, Tennessee. aaron@soundbi.com.