Hixson Utility District

Customers served

Active accounts as Hixson UD reported them in its Annual Information Report to the Tennessee Comptroller's Board of Utility Regulation, filed May 13, 2026. Every publicly owned water, sewer and gas system in Tennessee files the same form once a year. The Comptroller publishes it as filed and does not audit it.

The eight nearest systems by water customers

1. West Knox Utility District Knox 34,286
2. Hallsdale-Powell Utility District Knox 34,044
3. Cleveland Bradley 33,440
4. West Wilson Utility District Wilson 29,204
5. Hixson Utility District Hamilton 28,747
6. Murfreesboro Rutherford 27,803
7. Columbia Maury 26,911
8. Columbia Board of Public Utilities Maury 25,333
9. Eastside Utility District Hamilton 25,219

Nearest by water customer count among the 390 systems that reported water service. Bold row is Hixson UD; a linked name is another utility at the conference. Counts are each system's own most recent filing, so filing dates differ by a few months.

Water loss against the state's 40% line

The Board of Utility Regulation opens a water loss case on any system whose non-revenue water, the water it supplied minus the water it sold, is 40% or more by volume. It calculates that from the Annual Information Report. Hixson UD filed 2,970.7 million gallons supplied and 2,480.2 million gallons sold for its last fiscal year, filed May 13, 2026.

Same eight systems, water loss

1. West Knox Utility District 18.1%
2. Hallsdale-Powell Utility District 30.4%
3. Cleveland 25.5%
4. West Wilson Utility District 9.2%
5. Hixson Utility District 16.5%
6. Murfreesboro 22.5%
7. Columbia 14.8%
8. Columbia Board of Public Utilities 12.5%
9. Eastside Utility District 6.2%

the 40% linescale 0 to 50%

Non-revenue water is leaks, meter error, unbilled and unauthorised use. Water sold includes wholesale sales to neighbouring systems. A negative figure means a system filed more water sold than supplied. All figures as filed; the Comptroller does not audit them. The Board's own water loss review uses the AWWA audit worksheet, which a referred system files separately.

The bill for 5,000 gallons

The same filing asks each system what it bills a residential customer for 1,000, 3,000 and 5,000 gallons in a month. Hixson UD's answer, filed May 13, 2026, beside the median of every Tennessee water system that answered and the eight nearest by size.

Same eight systems, 5,000 gallons

1. West Knox Utility District $37.35
2. Hallsdale-Powell Utility District $60.52
3. Cleveland $29.54
4. West Wilson Utility District $54.53
5. Hixson Utility District $19.68
6. Murfreesboro $29.50
7. Columbia $28.25
8. Columbia Board of Public Utilities $27.25
9. Eastside Utility District $28.46

Water charges only, inside-city or standard residential rate as each system chose to report it; sewer and gas are not in these figures. A few systems that sell only wholesale file a nominal amount, which pulls the state median down a little. As filed; the Comptroller does not audit it. If Hixson UD's figure is not what a customer pays, use the correction form and it will be fixed against your rate schedule.

Years since the last rate study

The filing asks when a third party last studied the rates. Hixson UD answered 4 years ago. Of the 459 systems filing, 137 said more than five years and 39 said never.

1. Under 1 year 77
2. 1 year 60
3. 2 years 45
4. 3 years 31
5. 4 yearsHixson UD 42
6. 5 years 28
7. More than 5 137
8. Never 39

The Board recommends a rate study at least every five years and orders one for a system in financial distress. Answers as filed.

Where Hixson UD sits

Hamilton County holds most of Hixson UD's customers. Hamilton County's own page carries its certified property tax rates, its place on the reappraisal calendar and its retail base.