Utility district, water and sewer.Davidson, Robertson and Sumner counties.2 people from White House UD at the conference.
This page is built from one public record: the Annual Information Report that every publicly owned water, sewer
and gas system in Tennessee files with the Comptroller's Board of Utility Regulation, published as filed on
September 29, 2026. White House UD's is dated May 20, 2026. It is what a customer, a reporter or a bond analyst
can already see about White House UD, set beside the 459 other systems that file the same form.
The question the booth is asking is whether they can see it in a form they can use.
ADA Title II deadline: April 26, 2028. The Department of Justice rule gives public entities with a total population of 50,000 or more until April 26, 2027
to bring web content and dashboards to WCAG 2.1 AA, and every other public entity, including every special district
government, until April 26, 2028. White House UD is a utility district, a special district government, so the date does not depend on population.
Customers served
Active accounts as White House UD reported them in its Annual Information Report to the Tennessee Comptroller's
Board of Utility Regulation, filed May 20, 2026. Every publicly owned water, sewer and gas system in Tennessee files
the same form once a year. The Comptroller publishes it as filed and does not audit it.
Water customers41,563
Sewer customers7,226
Rank by water customers8 of 390Tennessee systems filing water; the median system has 2,718
Madison Suburban Utility District of Davidson County Davidson35,883
Cleveland Utilities Authority Bradley35,419
West Knox Utility District Knox34,286
Hallsdale-Powell Utility District Knox34,044
Nearest by water customer count among the 390
systems that reported water service. Bold row is White House UD; a linked name is another utility at the conference.
Counts are each system's own most recent filing, so filing dates differ by a few months.
Water loss against the state's 40% line
The Board of Utility Regulation opens a water loss case on any system whose non-revenue water, the water it
supplied minus the water it sold, is 40% or more by volume. It calculates that from the Annual Information
Report. White House UD filed 4,213.0 million gallons supplied and 3,600.4 million gallons sold for its last fiscal year,
filed May 20, 2026.
Madison Suburban Utility District of Davidson County28.1%
Cleveland Utilities Authority29.2%
West Knox Utility District18.1%
Hallsdale-Powell Utility District30.4%
the 40% linescale 0 to 50%
Non-revenue water is leaks, meter error, unbilled and unauthorised use. Water sold includes wholesale sales to
neighbouring systems. A negative
figure means a system filed more water sold than supplied. All figures as filed; the Comptroller does not audit
them. The Board's own water loss review uses the AWWA audit worksheet, which a referred system files separately.
The bill for 5,000 gallons
The same filing asks each system what it bills a residential customer for 1,000, 3,000 and 5,000 gallons in a
month. White House UD's answer, filed May 20, 2026, beside the median of every Tennessee water system that answered
and the eight nearest by size.
White House UD, 5,000 gallons$53.15a month, water only, as filed
Madison Suburban Utility District of Davidson County$31.06
Cleveland Utilities Authority$38.17
West Knox Utility District$37.35
Hallsdale-Powell Utility District$60.52
Monthly water bill by volume, White House UD against the Tennessee median
Gallons
White House UD
Tennessee median
1,000
$18.51
$22.49
3,000
$35.83
$35.56
5,000
$53.15
$50.13
Water charges only, inside-city or standard residential rate as each system chose to report it; sewer and gas
are not in these figures. A few systems that sell only wholesale file a nominal amount, which pulls the state
median down a little. As filed; the Comptroller does not audit it. If White House UD's figure is not what a
customer pays, use the correction form and it will be fixed against your rate schedule.
Years since the last rate study
The filing asks when a third party last studied the rates. White House UD answered one year ago.
Of the 459 systems filing, 137 said more than five years and 39 said never.
Under 1 year77
1 yearWhite House UD60
2 years45
3 years31
4 years42
5 years28
More than 5137
Never39
The Board recommends a rate study at least every five years and orders one for a system in financial distress. Answers as filed.
Where White House UD sits
Sumner County holds most of White House UD's customers. Sumner County's own page carries its certified property tax rates, its place on the reappraisal calendar and its retail base.
Sumner Countylast rate reset 2024county rate 2025: 1.4216 at TGFOA from this county
2019202020212022202320242025none Year of the latest certified-rate reset, county rate, TN Comptroller tables 2018 to 2025. Tap a county.
Compare with another system
Nearest by size first, then the other systems in Sumner County, then the other utilities at the conference.
Every figure here is public and dated.
If one is wrong, tell me and it is fixed on this page tonight. You will know before I do. This is the free version,
built from public records in a week. The paid version runs on your own ERP data: budget to actual, overtime and
position control, revenue forecasting, as a fixed-price budget dashboard or the full reporting platform. Ask at
booth 59.
Source: Tennessee Comptroller of the Treasury, Board of Utility Regulation, Utility Annual Information Reports
(fiscalfit.cot.tn.gov), every filing as published on September 29, 2026; White House UD's report filed May 20, 2026.
Filings are self-reported and unaudited. ADA dates from the Department of Justice Title II web accessibility rule. Sound BI, Nashville, Tennessee. aaron@soundbi.com.
